CORPORATE THRUST

MISSION

To provide efficient and reliable electric service at reasonable cost and maintain relevance to the changing energy industry requirements

VISION

An excellent ILECO III committed to total customer satisfaction

OBJECTIVES

To ensure systems efficiency and reliability
To attain financial stability
To enhance corporate image
To strengthen institutional capacity
To maintain regulatory compliance
To ensure quality customer service

CORPORATE VALUES

G – God-Fearing
L – Loyalty
I – Integrity
D – Discipline
E – Excellence
R – Reliability

PHILOSOPHY

Consumers’ delight is our way of life

CREED

WE believe and uphold the ILECO III vision as our own;
WE believe that our behaviour is a demonstration of our corporate culture;
WE believe that the ILECO III values of God-fearing, Loyalty, Integrity, Discipline, Excellence and Reliability must be manifested in all our activities at all times;
WE shall exert our effort in living up to our vision and shall carry on our mission with honor and pride;
WE commit to contribute to the attainment of a sustainable, economic and social environment through ensuring-reliability of our services;
WE will do our best to fully understand the industry-landscape, to behave professionally and to deliver appropriate and timely responses to our customers’ needs.
SO HELP US GOD.

QUALITY POLICY

ILECO III strives to be an excellent distribution utility committed to deliver quality electric services to ensure customer satisfaction.

With this guiding principle, officers and employees shall:

Provide efficient, cost-effective, and reliable service;
Operate processes within standards;
Work to ensure compliance to all regulatory, statutory, and other applicable requirements;
Enhance system and processes through capacity building towards continual improvement; and
Respond to customer requirements on time.